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Troubleshooting

Rank Tracker Is Not Working
Please confirm that the "Tracking Active" checkbox is checked by clicking on a Rank Tracker Project, then click on the Domain Settings Tab. Within...
Wed, 25 Oct, 2017 at 2:46 PM
How long before results begin to show up in RankTracker?
It depends on the current server load. It can take as little as a few minutes up to a maximum of 24 hours.
Thu, 31 Jul, 2014 at 3:27 PM
I recently resubscribed to SECockpit, but now RankTracker shows no change for all sites and keywords I am tracking. The chart just shows straight lines or nothing at all.
When you resubscribed, the Tracking Active checkbox was not checked. You can confirm this by clicking on a Rank Tracker Project, then click on the Domain Se...
Thu, 31 Jul, 2014 at 3:27 PM
I had a payment error and addressed the problem so all should be fine now, but ever since the error occurred RankTracker stopped tracking my projects.
Due to the payment error, the system automatically deactivated all of the projects. These need to be activated again in Domain Settings by checking the Trac...
Thu, 31 Jul, 2014 at 3:27 PM
Why are we seeing differences in ranking from reporting to what the actual ranking was?
If you want to check your rankings on Google, it is important that you are not logged in to Google. Google personalizes your search results which means that...
Thu, 31 Jul, 2014 at 3:27 PM
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